Credit Control Corporation

Verified

Credit reporting agency

1.8(175 Google reviews)

11821 Rock Landing Dr, Newport News, VA 23606, United States

Information last updated October 20, 2026

Practice Areas

Bankruptcy

About Credit Control Corporation

Credit Control Corporation was founded in 1953 by a group of experienced recovery specialists. The company is 100% employee-owned, operating with an employee stock ownership plan (ESOP) that makes each employee a stakeholder in the organization's success.

The firm specializes in providing superior collection services, aiming for the highest possible financial returns while maintaining professional and respectful communications with consumers. Its expanded scope of business spans the country, with a focus on healthcare, utility, and commercial collections.

Credit Control Corporation offers services including:

Delinquent debt collections
Cash acceleration solutions
Budget plan management
Third-party insurance follow-up

The company emphasizes data security, undergoing annual SOC audits and maintaining a $5M cyber-liability insurance policy. It adheres to regulations such as FDCPA, FCRA, HIPAA, PCI, FTC, UDAAP, and GLBA. The firm is a member of various professional organizations, including ACA International, VCA, HFMA, AAHAM, MGMA, and NCEO.

From the firm’s website

Services listed: Delinquent debt collections, Cash acceleration solutions, Budget plan management, Third-party insurance follow-up, Medical accounts receivable management, Commercial collections, Pre-collections
Founded: 1953
Fees: The firm provides financial returns and customer service at competitive rates/fees.
Offices: PO BOX 120570, Newport News,VA 23612-0570
PO BOX 120568, Newport News, VA 23612-0568
PO BOX 120630, Newport News, VA 23612-0630

Source: creditcontrol.net · checked October 20, 2026. Lawyers Near Me hasn’t independently verified these details.

Hours of Operation

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–3 pm
Saturday: Closed
Sunday: Closed

Details & Amenities

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Credit Control Corporation — Frequently Asked Questions

Where is Credit Control Corporation located?+

Credit Control Corporation is located at 11821 Rock Landing Dr, Newport News, VA 23606, United States. Use the "Get Directions" link on this page to navigate there.

What kind of cases does Credit Control Corporation handle?+

Credit Control Corporation handles Bankruptcy. Confirm that they cover your specific legal matter during your first consultation.

How do I contact Credit Control Corporation?+

Call Credit Control Corporation at +1 757-873-3332 or visit their website. Many firms offer a free or low-cost initial consultation.

Is Credit Control Corporation well rated?+

Credit Control Corporation has a 1.8-star rating based on 175 Google reviews. Ratings are sourced from Google and shown for reference.

Client Reviews

5 reviews

Diana Ferrera· via Google
They took $225 from me, leading me on telling me that my (actual) collections, (which was $83) was what I was paying. I called the manager and they "investigated" it and said that I agreed, knowing that it wasn't paying off my collection. That it incorrect. So then after saying they would give me 2 weeks to pay $120, she, her name was Daniella, black woman, very "nice" ... took it out an hour and a half later. Then a couple days after that, another part of their branch pulled even more money, and said I agreed to get set up for an ADDITIONAL monthly payment. I can't get that money back. I had to report my card stolen, and block them all. Also, they told me more than once, that I would be receiving a receipt via Email ... it's been 1 month and I have never gotten anything from them.
a year ago
Jacob· via Google
COMPLETELY unprofessional. Some lady called me asking for my name and I said who is this? She said credit control, I said okay but what are you like a loaner or collections agency or something? She said credit control, that's literally the name of our company. I said okay I understand that but what are you and what do you do? She refused to answer and kept demanding my name, and then I asked again what kind of company it was and she got all frustrated and said you know what I'll just call later, you try and have a better day and then hung up. How are you going to call someone and demand their identity but refuse to disclose what your company is or why they're even calling you? Sounds like a scam to me
a year ago
salam HUSSAIN· via Google
I went to the address but didn't find any company by that name. I emailed them after receiving a message from them demanding payment of an invoice for which I don't know the reason. I asked them for the original invoice and which company I owe the money to. If it's true, I'll pay them in cash, and they should give me a receipt. But I haven't received a response from them. The police should do their duty. The phone numbers are known, and the P.O. Box number and location are also known. po. Box 120568 NEWPORT NEWS ,VA 23663.1936
11 months ago
Allen Pierce· via Google
Will not send me a letter of verification that they have the right to collect what I owe. Call me once a week saying I owe money after I ask them to stop! They deserve a negative 5 (Five). I told them I'll pay each month what we can afford, I want a bill from them with an envelope before I'll pay and they're not happy about it!
8 months ago
Andrea Alston· via Google
I will be reporting this company to the (BBB) Better Business Bureau, (CFPB) Consumer Finance Protection Bureau, and (FTC) Federal Trade Commission for using the information that they received against me and attempting to collect a debt that they haven't sent any written documentation to support. Additionally, if I need to report them to the (FBI) Federal Bureau of Investigation for fraud, I will. As of today, I still haven't received any written documentation to support them contacting me at all which is a violation of the (FDCPA) Fair Debt Collections Practices Act, and (MDCPA) Maryland Debt Collections Practices Act; which both clearly state that you have to provide written proof verifying and validating that the debt is valid before attempting to collect a debt.
4 months ago

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