

Merritt, Webb, Wilson & Caruso, PLLC
VerifiedPersonal Injury Lawyer
7100 Commerce Way Ste 260, Brentwood, TN 37027, United States
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About Merritt, Webb, Wilson & Caruso, PLLC
Merritt, Webb, Wilson & Caruso, PLLC, also known as Merritt Webb, is a full-service law firm operating across North Carolina, South Carolina, and Tennessee. The firm represents both individuals and businesses in various legal matters. Merritt Webb's attorneys handle cases ranging from car accidents, trucking accidents, and workers' compensation to employment law, family law, and criminal defense. The firm also assists clients with business and corporate law, administrative law, traffic defense, probate and estate planning, professional licensing, and bankruptcy.
With over 40 attorneys, Merritt Webb aims to provide the resources of a large firm with the personal touch of a small practice. The firm's litigation attorneys have experience representing catastrophically injured individuals and families who have lost loved ones due to negligence. For businesses, Merritt Webb offers legal services for general business litigation, entity creation and governance, regulatory, transactional, contractual, and labor law needs, often at rates described as reasonable or below market. The firm emphasizes its attorneys' experience and legal ability in serving clients across its regional offices.
From the firm’s website
- Attorneys
- Joy Rhyne Webb — Member
- Joseph M. Wilson, Jr. — Member
- Justin B. Allen — Licensed Associate Attorney
- Steven J. Clark — Licensed Associate Attorney
- Tamika R. Davis — Licensed Associate Attorney
- Taylor K. Dougherty — Licensed Associate Attorney
- Steven M. Gebeaux — Licensed Associate Attorney
- Alex N. Gillie — Licensed Associate Attorney
- Kevin D. Hall — Licensed Associate Attorney
- Kristin L. Hart — Licensed Associate Attorney
- Katie Jenifer — Licensed Associate Attorney
- Mark A. Kochuk — Licensed Associate Attorney
- Services listed
- Auto Accidents, Workers' Compensation, Employment Law, Family Law, Criminal Law, Corporate/Business Law, Professional Licensing, Traffic, Probate & Estate Planning, Administrative Law, Bankruptcy, Personal Injury Law
- Fees
- The firm aims to help small to medium sized companies at reasonable rates not found elsewhere, with rates usually well below the market.
- Offices
- 8910 Two Notch Road Suite 400 Columbia South Carolina 29223
- 2525 Meridian Parkway suite 300, Durham, North Carolina 27713
- 7100 Commerce Way suite 260, Brentwood, Tennessee 37027
Source: merrittwebb.com · checked October 8, 2026. Lawyers Near Me hasn’t independently verified these details.
Hours of Operation
- Monday
- 8:30 am–5 pm
- Tuesday
- 8:30 am–5 pm
- Wednesday
- 8:30 am–5 pm
- Thursday
- 8:30 am–5 pm
- Friday
- 8:30 am–5 pm
- Saturday
- Closed
- Sunday
- Closed
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Merritt, Webb, Wilson & Caruso, PLLC — Frequently Asked Questions
Where is Merritt, Webb, Wilson & Caruso, PLLC located?+
Merritt, Webb, Wilson & Caruso, PLLC is located at 7100 Commerce Way Ste 260, Brentwood, TN 37027, United States. Use the "Get Directions" link on this page to navigate there.
What kind of cases does Merritt, Webb, Wilson & Caruso, PLLC handle?+
Merritt, Webb, Wilson & Caruso, PLLC handles Personal Injury, Business Law, Employment. Confirm that they cover your specific legal matter during your first consultation.
How do I contact Merritt, Webb, Wilson & Caruso, PLLC?+
Call Merritt, Webb, Wilson & Caruso, PLLC at +1 615-376-0996 or visit their website. Many firms offer a free or low-cost initial consultation.
Is Merritt, Webb, Wilson & Caruso, PLLC well rated?+
Merritt, Webb, Wilson & Caruso, PLLC has a 3.3-star rating based on 39 Google reviews. Ratings are sourced from Google and shown for reference.
Client Reviews
8 reviews- Sherry T· via Google
They're very rude. Give bad info. I did a consult with another attorney with the information I had from this law firm. They said that was incorrect information and said the information either came from a bad google search or a guess. This law firm is legal shield. It also takes them over a week to send your paperwork to a real attorney. Then it takes a little longer to speak to the other attorney. Not only that, it takes them 6 days to get the paperwork to you when they tell you 2-3 days. So your issue isn't even addressed for at least 2-3 weeks once you talk to someone. Would not recommend this firm. I'm not even sure if they're real attorneys.
2 years ago - Dawn M· via Google
Why won't you either answer your phone during business hours or provide some kind of message that provides a reason for your unavailable status? It is very unprofessional and irritating when I call at 4:30p ( your hours display that you close at 5pm, Mon-Fri)...
10 months ago - Kathryn Richardson· via Google
I had a fantastic experience with this law firm during my first consultation. I spoke with Attorney Hays and he was incredibly helpful and empathetic. He made sure all of my questions were answered and laid out the next steps regarding my situation. Having never needed to consult with an attorney previously, I am very grateful for the experience Attorney Hays and this firm has provided so far. Edit: I utilize the legalshield benefit and have zero complaints.
2 years ago - Lamplightermk101· via Google
Unprofessional, patronizing, and deeply disrespectful experience with Steven Gebeaux If I could leave zero stars, I would. I've never in my life dealt with a more condescending, dismissive representative than Steven Gebeaux, who claimed to be a supervisor at Merritt Webb. I waited on hold for 53 minutes only to be met with a smug, patronizing tone and no actual assistance. He spoke to me as if I were a child, with phrases like "Are you wanting to be productive now?" — completely ignoring the seriousness of the issue I called about. This isn't just a customer service issue — this is about a legal service I'm actively paying for, one that has repeatedly closed my case without resolution. Meanwhile, I'm facing escalating legal threats from a contractor while Merritt Webb fails to act. Gebeaux offered no empathy, no urgency, and no solutions. Just vague, robotic responses and a tone that reeked of superiority and contempt. To anyone considering working with this firm: be very careful. My experience has been one of delays, mismanagement, and flat-out disrespect. A legal team should advocate for you — not make an already stressful situation worse.
11 months ago - Devin Stephens· via Google
Used them twice now through legalshield. First was just to review a contract that I felt was weird which they explained to me sounded normal. Second time was for a strange voicemail that I felt was a scam but could have also been a debt collector. Even if it was a debt collector, it would have been an illegitimate one not following rules so I was told to not answer and if I did get tricked into answering, do not give them any info. If they were legitimate I would receive a letter or an official summons (both of which I knew I should have received but still makes you feel better to confirm) Both times they had 8 business hours to respond but responded within an hour. Friendly each time and didn't feel like I was wasting their time Were these true legal matters? Probably not, maybe the contract was good to review. But having the piece of mind that I can access a lawyer quickly is worth the legal shield membership and this firm is a great firm to work with and seems to be the firm my legalshield always goes too
11 months ago - Faith Berry· via Google
I understand that LegalShield provides limited, low-cost legal services and does not guarantee outcomes. No legal office does that I'm very disappointed with the level of attorneys support I received from Merritt, Webb, Wilson & Caruso regarding a recent credit card dispute with Merrick Bank. I requested help from Legal Shield on April 9th and received a same-day response (they do consistently respond quickly). After that, the communication was poor. They force you to use their app to submit questions. However, they ignored questions (such as simple follow ups or inquiries) submitted through the app. Merritt, Webb sent a complaint letter on my behalf on April 19th. I received a copy of the response set to them by Merrick Bank on June 9th. They made no comment about the ridiculousness of this response. All of Merrick bank's correspondence, including this final response, was from their customer service, NOT their attorney or the bank's legal department You would think Merrit, Webb because of professional pride would react to being ignored by the opposite attorney. I'm not sure if anybody is reading these responses. Legal Shield does not provide advocacy or legal advice. even on a basic level. Of course we can't expect a long Interaction time for this low fee. But we do hope they'll be willing to put forth a little effort to earn our business. In every instance I've that used Merritt, Webb, I had to send them legal addresses. They didn't put in the effort to even do this. They send you several "assessment surveys" after your case is closed. I used to respond to them to improve services. Now I realize these are clever attempts to get positive reviews. Bottom line, there is apparently, no one looking at the quality and scope of their services. Prospective members should understand where legal disputes are concerned, their support is limited to sending a letter on your behalf and forwarding to you whatever response is received , period. All the effort and tim
Edited 3 months ago - Lavian Nguyen Bunn· via Google
Ms. Valerie Dance was so kind, knowledgeable and thorough about our rights as homeowners and what was expected from the builders. We are so grateful to be able to have legal matters handled without the stress of lawyer fees through LegalShield. I would recommend anyone with legal assistance go through LegalShield, and specifically with Valerie for real estate issues.
2 months ago - Bobby Webb· via Google
The absolute worst. They can't even request documents, review documents, write a letter. Won't return calls, can't call them. I was given the opportunity to get a referral for another firm, while they are telling me I should countersue and I had a really good case. Money made from a referral was more important that doing teh right thing to begin with. And they are so scared to challenge any other firm or attorney. Not to mention they will throw you under the bus. Steer clear. And if you just so happen to be a Legal Shield member, it's even worse. Money down the drain. They are condescending liars. They talk a big game but can't and won't do the right thing for any client.
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